The Frontline Manager Starter Kit
Turn new team leads into confident, effective managers—without live training or years of trial and error.
Without training, new team leads default to:
Avoiding conflict
Micromanaging or staying hands-off
Struggling with feedback
And when they flail, performance and morale suffer.
Losing credibility with peers and agents
You promoted your best agents. Now what?
The Starter Kit delivers the essentials every new manager must know—no fluff, no theory. Just real skills for the BPO floor.
→ Coach without micromanaging
→ Run 1:1s that drive results
→ Give feedback that sticks
→ Motivate without bribes
→ Handle tough conversations with confidence
→ Support performance without losing people
Give your team leads the training they actually need.
Everything your new managers need. Nothing they don’t.
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6 On-demand video modules
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Printable templates
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Coaching tracker
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Role-play video examples
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End-of-training confidence quiz
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Training certification
Pricing
Only $497 per manager. Scalable across your team.
Train one manager or your whole floor without pulling ops leaders off-task.
Bulk enrollment available—just ask.
What’s inside
Module 1
Maybe you want to turn a hobby into something more. Maybe you want to launch a business. Maybe you want to turn a hobby into something more.
Module 2
Maybe you want to turn a hobby into something more. Or maybe you have a creative project to share with the world. Maybe you want to turn a hobby into something more.
Module 3
Maybe you want to turn a hobby into something more. Maybe you want to launch a business. Maybe you want to turn a hobby into something more.
Great managers aren’t born. They’re built.
Invest in your team leads—before performance problems cost you more.
The Frontline Manager Starter Kit
$497
✓Over 8 hours of video content
✓ Lifetime access to the course materials
✓ End-of-course quiz and certification